Frequently Asked Questions

1. What laboratory and educational products do you offer?

We offer a full range of Educational Kits, Surgical Kits, Clinical Laboratory equipment, Glassware & Plasticware, Cold Chain Equipment, Medical Devices, Civil & Mechanical Engineering tools, Nutrition kits, Communication Equipment, and Renewable Medical solutions.

2. Do you provide to schools, colleges, and government institutions in India?

Yes. We are institutional purchasing specialists and supply school laboratories, universities, training institutes, and government departments in India on a regular basis.

3. Are your laboratory equipment and medical devices certified?

All our Medical Devices and Educational Products are made according to ISO 9001, CE, and FDA-compliant standards for international quality and reliability.

4. How can I order bulk supplies?

Institutions and resellers can order in bulk via our website, email, or direct sales department. We also give personalized quotations for bulk procurement.

5. What shipping and delivery options are available?

Domestic and overseas delivery are available with standard shipping, express courier, and bulk freight options. Delivery times vary according to the order size and destination.

6. Can I track online?

Yes. As soon as your order is shipped out, you will get a tracking ID and courier link to track your parcel in real-time.

7. Do you ship international orders?

Yes. We have been shipping lab equipment, engineering kits, and medical devices to schools, colleges, and healthcare institutions all over the globe.

8. What is your return and refund policy?

Products may be returned within 7 days from the date of delivery if unused and in their original packaging. Refunds or replacements are made as soon as possible after inspection.

9. Do you provide extended warranties for laboratory and medical equipment?

Yes. Some Medical Devices, Cold Chain Equipment, and Power Generation units have extended warranty options for part replacement or replacement of the entire product.

10. Do I have an option to ask for part replacement instead of full product?

Yes. For certain items like Laboratory Glassware, Laboratory Plasticware, and modular Clinical Laboratory instruments, part replacement can be arranged under warranty.

11. How extensive is your product line?

We have 15+ product categories spanning from Education Kits for educational institutions to sophisticated Mechanical & Civil Engineering training systems, facilitating one-stop procurement.

12. What do you do in the event of delivery damage or equipment failure?

On receipt of damaged shipments or technical problems, we offer free replacements or repair services according to our warranty and quality policy.

13. Are you registered or accredited as an exporter from India?

Yes. We are a registered Indian exporter with official government approvals and industry accreditations, facilitating hassle-free global transactions.

14. What payment methods do you offer for buyers?

We facilitate bank transfers, UPI, online payment gateways, and Letters of Credit (LC) for overseas buyers.

15. Do I have the facility to get customized Education Kits or Engineering Lab setups?

Yes. We deal in tailor-made lab installations for schools, universities, and research facilities that match particular syllabus or training requirements.

16. Why should institutions hire Science Lab Export India?

With more than a decade of experience, international shipping knowledge, ISO-certified products, and reasonable rates, we are a reliable companion to more than a thousand schools, colleges, and laboratories in India and overseas.

17. Do you produce or just trade lab equipment?

We are manufacturers and exporters of chosen items like Educational Kits, Glassware & Plasticware, and Engineering Training Kits, while importing specialized equipment from our reliable partners.

18. Do you offer installation and training for sophisticated lab installations?

Yes. For Clinical Laboratories, Cold Chain Equipment, and Engineering Labs, we offer on-site installation and user training for students and staff.

19. Can you provide as per international tender specifications?

We consistently execute government tenders and institutional orders by adhering to certain documentation, compliance, and packaging requirements.

20. Where do you export your products to?

We export to more than 40 countries across Asia, Africa, the Middle East, and Europe to institutions like schools, colleges, hospitals, and NGOs.

21. Do you offer sample equipment prior to bulk orders?

Yes. On request, we can issue sample kits or individual units of products such as Education Kits or Medical Devices prior to committing large institutional orders.

22. Can bulk orders of medical equipment be customized with branding or labeling?

Yes. Large procurement is offered a private label and custom brand option for Surgical Kits, Nutritionals, and Medical Devices.

23. How do you ensure safe packaging of delicate items such as glassware?

Triple-layer protective packaging with shock-absorbing cushioning is used to ensure Laboratory Glassware & Plasticware arrive safely, even with long-distance shipping.

24. Are certificates of origin and quality provided with shipments?

Yes. All export shipments are followed by Certificates of Origin, Quality Assurance, and proper compliance documents as demanded by international customers.

25. Can I order a price catalog beforehand?

Yes. You can access our electronic catalog or ask for a special quotation with prices for specified categories like Mechanical Engineering kits, Cold Chain Equipment, and Lab Consumables.

26. Do you provide after-sales technical support?

Yes. We have specialized technical support for troubleshooting, calibration, and maintenance of Medical Devices and Laboratory Instruments.

27. How do you ensure product quality for bulk exports?

Our Quality Control department checks each batch of Educational Products, Civil Engineering kits, and Clinical Lab instruments prior to dispatch to guarantee international standards.

28. Do you assist with water & sanitation system installation?

Yes. For Water & Sanitation equipment, we give design support, installation guidance, and training manuals for community projects and institutions.

29. Can NGOs and humanitarian organizations place bulk orders with you?

Yes. We are familiar with supplying Medical Renewable devices, Cold Chain systems, and Nutrition kits to NGOs, aid agencies, and international relief projects.

30. Do you provide export documentation support for international buyers?

Yes. We provide all customs clearance, HS code documentation, packaging compliance, and shipping paperwork for smooth international transactions.

Education Kits

Surgical Kits

Clinical Laboratory

Glassware & Plasticware

Cold Chain Equipment

Communication Equipment

Nutrition

Power Generation

Water & Sanitation

Medical Renewable

Medical Devices

Civil Engineering

Mechanical Engineering

Educational Products

Lab Equipment

Clamps

Office Address

[email protected]

Quick Links

Science Lab Export has regular exports of Educational Scientific Instruments, School Laboratory Scientific Equipment, Biology Lab Equipment, Physics Lab Equipment, Chemistry Lab Instruments, Laboratory Equipment, Biology Lab Equipment, School lab, Math Lab, Electronics Lab Trainer, Microscopes, Engineering Lab Equipment and Petroleum Testing Equipment, Survey Instruments, Hospital Equipment, Medical Monitoring System and Physiotherapy Equipment for Schools, Colleges, University & Research Labs. for the following countries: India, Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burma/ Myanmar, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Congo, Costa Rica, Cote d'Ivoire/Ivory Coast, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia (Addis Ababa), Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakstan, Kenya (Nairobi), Kiribati, Korea, North, Korea, South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi (Lilongwe), Malaysia (Kuala Lumpur), Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria (Abuja), Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines (Manila), Poland, Portugal, Qatar, Romania, Russia, Rwanda (Kigali), Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda (Kampala), Ukraine, United Arab Emirates (Dubai), United Kingdom (London), United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen , Zambia (Lusaka), Zimbabwe